Changing from keyboarding (typing) e-mail messages, letters, IMs messages, blogs, reports, notes and the other, seemingly neverending, written forms of communication to “speaking” 5…7…9…hours a day is a major transition for many people.
Sure, the people who have been in Customer Service where they are talking on the phone 8-10 hours a day may have made the transition already–but it’s not easy for everyone…and certainly not easy on people’s voices.
Here are a few of the tips we encourage people to incorporate–found at the National Institute on Deafness and Other Communication Disorders, National Institutes of Health website:
- Drink plenty of water. Six to eight glasses a day is recommended; naturally, we recommend 10-12 glasses!
- Limit alcohol or caffeine beverages. These can cause the body to lose water; of course, this loss of fluids could dry out the voice.
- Avoid second-hand smoke, and make protecting your voice the reason to stop smoking if you do smoke.
- Practice good breathing techniques by supporting your voice with deep breaths from the diaphragm, the wall that separates your chest and abdomen.
- Singers and speakers are often taught exercises that improve this breath control.
- Talking from the throat, without supporting breath, puts a great strain on the voice. Try not to overuse your voice if your voice is hoarse.
- Avoid “cradling” the phone between the head and shoulder for extended periods since it can cause muscle tension in the neck.
- Talking above noise causes strain on the voice. Consider using a microphone designed for daily use, with noise cancellation, and if necessary, an amplifier.
Check out the full list of tips at: http://www.nidcd.nih.gov/health/voice/takingcare.html#care_03